最後更新：2026年7月19日
HopeConnect values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and protect your information when you use our website, donate to our causes, volunteer with us, or otherwise interact with our organization.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your trust is essential to our mission.
We collect information you voluntarily provide when you:
When you visit our website, we automatically collect:
We may receive information about you from:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, title, date of birth | Donor recognition, volunteer management |
| Contact Data | Email, phone, address | Communication, receipts, updates |
| Financial Data | Donation amounts, payment methods | Transaction processing, tax receipts |
| Technical Data | IP address, browser type | Website analytics, security |
| Usage Data | Pages visited, time spent | Improving user experience |
We use your personal information for the following purposes:
With your consent, we may send you:
You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
We process your personal data based on the following legal grounds:
We only share your information in the following circumstances:
We share information with trusted service providers who assist in our operations:
All service providers are bound by strict confidentiality agreements and may only use data for specified purposes.
We may disclose information when required by law or to:
In limited cases, we may share information with:
We never sell or rent your personal information to third parties.
We implement appropriate technical and organizational measures to protect your personal data:
Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to protect your data.
We retain personal data only as long as necessary for the purposes collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Donor Information | 7 years after last donation | Tax compliance, donor relations |
| Volunteer Records | 5 years after last activity | Reference, recognition, safety |
| Newsletter Subscriptions | Until unsubscribed | Marketing communications |
| Website Analytics | 26 months | Website improvement |
| Legal Records | As required by law | Legal compliance |
When data is no longer needed, we securely delete or anonymize it.
Depending on your location, you may have the following rights:
To exercise any of these rights, please contact our Data Protection Officer:
We will respond to your request within 30 days.
We use cookies and similar technologies to enhance your experience:
As an international charity, we may transfer your data outside your country of residence:
We ensure appropriate safeguards are in place for international transfers, including:
We do not knowingly collect personal information from children under 16 without parental consent. If we learn we have collected personal information from a child under 16 without verification of parental consent, we will delete that information.
Parents or guardians who believe their child has provided us with personal information can contact us to request deletion.
We may update this Privacy Policy periodically. When we make changes:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint with your local data protection authority.